Shipping policy

Last Updated: September 4, 2026

We work to get your order packed and on its way as quickly as possible. Please review the information below regarding processing, shipping, and delivery of Red Stndrd orders.

ORDER PROCESSING

Orders are typically processed and shipped within 1–3 business days after your order is placed.

Orders placed on weekends or holidays will generally begin processing on the next business day.

During product launches, sales, holidays, or periods of unusually high order volume, processing may take longer. If we anticipate a significant delay with your order, we’ll do our best to keep you informed.

SHIPPING RATES & DELIVERY

Available shipping methods, rates, and estimated delivery times are displayed at checkout based on your shipping address and order.

Delivery estimates shown at checkout begin after your order has been processed and shipped and are estimates rather than guaranteed delivery dates unless expressly stated otherwise.

Once your order ships, you will receive a shipping confirmation with tracking information at the email address provided with your order.

SHIPPING ADDRESS

Please make sure your shipping address is complete and accurate before submitting your order.

Red Stndrd is not responsible for delays or failed deliveries caused by incorrect or incomplete shipping information provided at checkout.

If you notice an error in your shipping address, contact us at support@redstndrd.com as soon as possible. We will make every reasonable effort to update the address before shipment, but we cannot guarantee changes once an order has entered fulfillment or been shipped.

LOST OR MISSING PACKAGES

If your tracking information shows that your package has not moved for an extended period or you believe your package has been lost in transit, please contact us at support@redstndrd.com with your order number.

We’ll work with you and the shipping carrier to determine what happened and help find an appropriate resolution.

If tracking shows that an order was delivered but you cannot locate it, please first check around the delivery location, with members of your household, neighbors, or building management when applicable.

If you still cannot locate the package, contact us and we’ll help you determine the appropriate next steps.

DAMAGED SHIPMENTS

If your order arrives damaged during shipping, please contact us at support@redstndrd.com as soon as possible.

Include your order number and photos of the damaged product and packaging when possible so we can evaluate the issue and make it right.

INTERNATIONAL SHIPPING

International shipping options and rates, when available, will be displayed at checkout.

International orders may be subject to customs duties, import taxes, brokerage fees, or other charges imposed by the destination country. Unless otherwise stated at checkout, these charges are the responsibility of the customer and are not included in the purchase price or shipping charge paid to Red Stndrd.

Customs processing may also result in delivery delays outside of our control.

Customers are responsible for complying with any applicable import requirements in their destination country.

PREORDERS & BACKORDERS

Products offered for preorder or backorder may have different estimated shipping dates than products currently in stock.

Any estimated shipping timeframe will be provided on the applicable product page or during checkout when possible.

If an order contains both in-stock and preorder items, the order may ship together once all items are available unless otherwise stated or arranged.

RETURNS

For information regarding returns, exchanges, and refunds, please review our Return & Refund Policy.

QUESTIONS ABOUT YOUR ORDER

If you have questions about shipping or need help with an order, contact us at:

support@redstndrd.com

Red Stndrd LLC
154 E Parade Ave
Saratoga Springs, UT 84045

Red Stndrd
Chase Red Numbers.